We are proud to work with suppliers across the globe throughout USA, Italy and Asia to produce our products.

At Heaven Mayhem, we value quality and ethical production.

All of our pieces are made in
small batches to reduce environmental impact.

Additionally, we are committed to operating under the most stringent ethical standards.

Our factories and suppliers are properly vetted to ensure that they share our commitment to transparency, ethics and sustainability.

Please see our care guide here

See our BELT size guide here

See our LAPTOP CASE size guide here

Our shipping costs vary depending on location and which shipping service you choose. At checkout you can choose which shipping option suits you best.

We have recently added more affordable international shipping options - available at checkout.

Your order will be processed and dispatched within 1-3 business days.

The shipment time will vary on which option you choose at checkout, however see below for delivery estimates: 

USA Standard Delivery – Shipped time: 3-6 Days, Processing Time 1-2 business days

USA Express Delivery – Shipped time: 2-4 days, Processing Time: 1-2 business days

USA Overnight Delivery – Shipped time: 1 day, Processing Time: 1-2 business days

International Delivery Standard - 10 - 14 Days (please allow 1-3 business days for processing)

International Delivery Express – 5 - 7 Days (please allow 1-3 business days for processing)

*Please allow for slightly longer processing times during our Black Friday Sale.

Yes - we offer global shipping to all destinations.

We offer two international shipping options at checkout and are working to introduce more!

All items are packed with love and care and shipped from our warehouse facility in Atlanta, USA.

Please note import tax and duty is subject to your own country and will not be an expense covered by Heaven Mayhem. Please be aware of the tax and duty regulations of your country before ordering.

Economy: December 16
Second Day Air: December 20

Site-Wide Sales & Final Sale Items:

• Items purchased during site-wide sales or marked as final sale are not eligible for returns or refunds.
• Please carefully review your order before finalizing your purchase.

Return Process:

• Items are eligible for returns within 10 days of being delivered, provided they meet our return criteria.
• To initiate a return, please visit our Loop Return Portal.
• To be eligible for a return, items must be in their original condition, unworn, and with all original packaging included.
• Customers are responsible for shipping costs on exchanged items.
• Insurance for returned items is the customer’s responsibility. We recommend purchasing shipping insurance to protect against loss or damage during transit.
• Once your return is received and meets our return criteria, we will process an exchange or refund within 5 business days.
• The original cost of shipping is non-refundable and will not be included in any credit notes issued.

Returns Criteria: To be eligible for a return:

• Items must be in their original condition, unworn, and with all original packaging included.

Damaged or Incorrect Items:If you receive a damaged or incorrect item:

• Email us at info@heavenmayhem.com with your order details and pictures of the damaged or incorrect product.
• We’ll work to resolve the issue quickly and efficiently.

Returning a Gift:

• If you wish to return a gift, you can access our Loop Return Portal to initiate the process.
• Please note that all other return and exchange policies, including eligibility criteria and shipping costs, still apply.

Earrings Policy:

• Due to hygiene reasons, we are unable to accept returns for refunds on earrings.
• We understand that a change of mind can occur, and we would be happy to exchange the earrings for another pair or offer you store credit.

International Orders:

• We do not offer a return option for international orders.
• To ensure faster delivery and avoid delays, we highly recommend pre-paying duty taxes at checkout. Pre-paying duties helps prevent parcels from being held at local sorting facilities or waiting for email instructions from local couriers on how to settle taxes.
• For orders shipping to the Middle East, the best option is to select express shipping to minimize delays and ensure timely delivery.

Additional Policies:

• Tarnishing over time is not considered a fault and does not qualify for returns or exchanges.

For detailed instructions on initiating a return, visit Loop Return Portal. If you have any questions, email us at info@heavenmayhem.com.Thank you for supporting Heaven Mayhem!

Once orders are processed, they are immediately sent to our warehouse for shipment and we will not be able to facilitate any order changes. If you do make a mistake on your order - please contact us at info@heavenmayhem.com and we will assist.

Please contact us at: info@heavenmayhem.com

We aim to respond to customer service enquiries within 1 working day. As a small business, our customer care team works hard to get back to each and every enquiry in a timely manner.

We would love to hear from you! Please contact us at angels@heavenmayhem.com

To reach out to our wholesale team, please contact us at wholesale@heavenmayhem.com